Frequently Asked Questions
Everything you need to know about our high-performance fastening solutions and service.
What makes Phillips Screw Company products different from standard hardware?
As the original innovators of the Phillips drive system, we engineer our fasteners with proprietary technologies like ACR (Anti-Cam-Out Recess) to prevent stripping, ensure higher torque transmission, and provide superior durability compared to generic alternatives.
How long does shipping take for domestic orders?
Standard domestic orders are typically processed within 1-2 business days. Depending on your location, shipping usually takes between 3 to 7 business days. Expedited shipping options are available at checkout.
Do you offer bulk pricing for contractors or large home renovation projects?
Yes, we offer tiered volume discounts for professional contractors and industrial partners. Please contact our sales team or visit our 'Pro' portal to request a quote for bulk quantities.
What is your return policy for unused fasteners?
We accept returns on all unopened and unused products within 30 days of purchase. Items must be in their original packaging to qualify for a full refund, excluding shipping costs.
Are your screws coated for outdoor use and corrosion resistance?
We offer a variety of specialized coatings, including galvanized and ceramic options, specifically designed to withstand harsh weather conditions and prevent rust in outdoor home applications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.